Jacob Stein is the Chief of Staff at Clyde, a software platform that connects retailers with insurance companies to launch and manage product protection programs. Jacob joined Clyde right out of college after sending a cold email to the founders about a summer internship that would alter the course of his career. After initially pursuing a career in product management to help build things, Jacob realized that at an early stage company, everything is either in the process or hasn’t yet been built. On this episode of Aspiring Ops, Jacob shares how he has continued to develop the confidence to operate in an ever-changing environment, while following his love of building things, taking different areas of a business from zero to one.