It is paramount to know clearly what you want to achieve in your project so that you produce your project’s outcome that meets the needs and expectations of your customers, end-users, or any other stakeholder who have an interest in your project or its outcome.

Who is responsible for gathering these requirements?

It is the customer who is in charge of gathering the requirements and the business analyst will refine them and he or she will be between the customer and the project team doing the work. The business analyst will collect the requirements from the customer and other stakeholders. He or she works closely with the project manager.

A business analyst is a person who conducts research and analysis to help the business improve its processes and systems. His or her role is to gather, analyse, and document requirements. The knowledge of soft skills is crucial because the customer will not only bring a list of requirements but also problems or symptoms of problems that need to be solved. ...Listen