1) Apple’s education event

a) New iPad

b) New software

c) Does this make the iPad relevant in education again?

d) https://apple.slashdot.org/story/18/04/02/1825236/no-more-intel-inside-apple-plans-to-use-its-own-custom-built-chips-in-mac

2) Kaizena Chrome extension

a) https://kaizena.com/

b) https://itbabble.com/2018/03/28/kaizena-update-resolve-comments/

c) Feedback

3) Tech Support Problems, Apathy, & Solutions by Tony DePrato

a) https://itbabble.com/2018/04/02/tech-support-problems-apathy-solutions/

b) What is your system?

c) Google Script - https://docs.google.com/document/d/1bB21M4eiafO7g3ZHImhB37m58EYRWC8tuf2ByO-i3W4/edit?usp=sharing

4) Solutions vs. Support

a) Purchasing technology that you can service vs having to pay for service

b) Example: Sound solutions in a classroom