Stephen M.R. Covey, general session speaker at the 2024 FCCMA Annual Conference, draws from his father Stephen R. Covey’s legacy, author of “The 7 Habits of Highly Effective People.” Stephen discusses the significant changes in the world and how leadership styles must evolve accordingly. He emphasizes that people prefer to be led and trusted rather than managed. He highlights the importance of building trust through character and competence and encourages listeners to focus on their own trustworthiness to foster trust within their teams.