Reading For Success

Episode 16 - Chief Customer Officer 2.0 & Zoom and Gloom


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This week, Kristen Hayer reviews:

  • Zoom and Gloom, Part of a special section on COVID-19 and the world economy in The Economist, October 10-16th Issue
  • Chief Customer Officer 2.0, Jeanne Bliss Chapters 8-9

We are starting a new book next week! Please join me for Chapters 1-3 of The Effective Manager by Mark Horstman from the Manager Tools team. You can find this book on Amazon and Audible.

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Reading For SuccessBy Kristen Hayer

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