In this week's podcast, we are joined exclusively by Will Linard in his first interview of the year. Will is a broadband expert, learn how he got into the industry and what he thinks of 5G.

Kyle has a rant about his recent customer service experience with The Early Learning Centre, while James praises AMEX customer service.

We round up with tech news that has caught our eye this week and our favourite media that you should watch and listen too.

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