Episode 16 - Get the Lead Out 

Heavy metal episode: Stanley Mugs and Baby Food contain concerning contamination

We thought we were well past lead poisoning in the North American food supply, but there are still holes in our quality controls. Baby food and Stanley mugs are the culprits. In this episode we explore what offending organizations could do to recover trust.  

Other news and topics covered: 

• Elon Musk sues OpenAI 
• Harvard Business School and DEI 
• Media Bias
• Airlines continue to be in the news for safety and quality control issues
• The “Dude Chill” approach to crisis communications
• The "Mind Bomb" concept from Dr. Terry Flynn
• Two members of the Royal Family withdraw from family life

And...the Word of the Day was Renumerative versus Remunerative...

Tune in next time for Episode 17 where we pick up where we left off re: how Kate Middleton disappearing from public life created a communications catastrophe.  

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