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Episode 16: How to Communicate to Influence with Kate Jackson
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In this episode, episode 16, I’m joined by Kate Jackson. Kate is a multi award winning Leadership, Learning & Development consultant and is the founder of Andragogy. She is an accomplished strategic communication and learning consultant offering Institute of Leadership & Management accredited courses. Kate has over 15 years of experience working across a range of industries designing and delivering training to executives, teams and whole organisations to improve performance, communication and collaboration.
For this episode, Kate and I explore the ways we are communicating now with a particular focus on the way we influence. Some questions we consider are:
1) What do we understand by communicating to influence?
2) In the last 2 years how has the way we communicate impacted on how we influence?
3) How can we create more coaching style conversations in order to influence, rather than just telling others?
4) How can we ask better questions to create psychologically safe spaces?
5) How can we help others to commit to action?
6) What are the 3 things that someone can do to make them a more influential communicator?
Both Kate and I think that the first and most important element of influence is connection. But as Kate points out: “People are like water. They always take the easy route, so we’ve found that people default to email.” This is understandable as our working lives have changed considerably over the last couple of years; remote, online and hybrid trying to connect with people in multiple locations - it’s not been easy! And telling, advising and delegating seems to be the quickest way in which to get others to do what we want. But is this really influencing?
To influence is the ability to change someone’s behaviour or attitude, so shouldn’t we be considering what other communication channels are available to us to ensure more positive and deeper connections are made so that our capacity to influence improves?
We hope this episode will encourage you to step back and consider where you are on the communication continuum from the authoritarian telling someone what to do do through to advising, guiding and opening up conversations and asking questions. As Tony Robbins says: “successful people ask better questions and as a result they get better answers.”
Check out this article:
https://hbr.org/2013/07/connect-then-lead
Connect with Us on LinkedIn:
Kate: https://www.linkedin.com/in/kate-jackson-52260658/
Lisa: https://www.linkedin.com/in/lisasing/
Email the host:
Lisa: [email protected]
--- Send in a voice message: https://anchor.fm/lisa-partridge5/messageSupport the show
https://www.sixcomms.org/
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By Lisa PartridgeSend us a text
In this episode, episode 16, I’m joined by Kate Jackson. Kate is a multi award winning Leadership, Learning & Development consultant and is the founder of Andragogy. She is an accomplished strategic communication and learning consultant offering Institute of Leadership & Management accredited courses. Kate has over 15 years of experience working across a range of industries designing and delivering training to executives, teams and whole organisations to improve performance, communication and collaboration.
For this episode, Kate and I explore the ways we are communicating now with a particular focus on the way we influence. Some questions we consider are:
1) What do we understand by communicating to influence?
2) In the last 2 years how has the way we communicate impacted on how we influence?
3) How can we create more coaching style conversations in order to influence, rather than just telling others?
4) How can we ask better questions to create psychologically safe spaces?
5) How can we help others to commit to action?
6) What are the 3 things that someone can do to make them a more influential communicator?
Both Kate and I think that the first and most important element of influence is connection. But as Kate points out: “People are like water. They always take the easy route, so we’ve found that people default to email.” This is understandable as our working lives have changed considerably over the last couple of years; remote, online and hybrid trying to connect with people in multiple locations - it’s not been easy! And telling, advising and delegating seems to be the quickest way in which to get others to do what we want. But is this really influencing?
To influence is the ability to change someone’s behaviour or attitude, so shouldn’t we be considering what other communication channels are available to us to ensure more positive and deeper connections are made so that our capacity to influence improves?
We hope this episode will encourage you to step back and consider where you are on the communication continuum from the authoritarian telling someone what to do do through to advising, guiding and opening up conversations and asking questions. As Tony Robbins says: “successful people ask better questions and as a result they get better answers.”
Check out this article:
https://hbr.org/2013/07/connect-then-lead
Connect with Us on LinkedIn:
Kate: https://www.linkedin.com/in/kate-jackson-52260658/
Lisa: https://www.linkedin.com/in/lisasing/
Email the host:
Lisa: [email protected]
--- Send in a voice message: https://anchor.fm/lisa-partridge5/messageSupport the show
https://www.sixcomms.org/