Bad service kills trust. Great listening builds loyalty. Inthis episode of Market Like a Hotshot, James and Jeff break down the real‑world difference between brands that ignore their customers and businesses that win by tuning in.

Jeff shares a jaw‑dropping story about a roofing companythat completely blew it, while James recalls a restaurant experience that shows how fast poor listening can sink a reputation. Then they flip the script with powerful examples of listening done right: James explains how he earns trust byhelping people recover after their websites are hacked, and Jeff reveals how active listening fuels growth in his health and wellness business.

If you want to attract more clients, keep them coming back,and market like a true hotshot, this episode is packed with lessons you can’t afford to miss.

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James:⁠

@jvfsolutions⁠ on Instagram

⁠https://jvf.com⁠

Jeff:⁠

@aimcbizhealth⁠ on Instagram

⁠https://aimcbizsolutions.com⁠

We now have Merch!

⁠@marketlikeahotshot⁠ on Instagram

⁠https://marketlikeahotshot.com