In part II of our podcast on Communication and Documentation, Dan continues his discussion with Frank Musica, Risk Management Consultant for Victor. Dan picks up where he left off on reviewing how important words are when it comes to all the forms of documentation and phases of a project the risks associated with evolving technology. This discussion focuses on the significant risks associated with emails and important advice on document retention. This podcast will offer practical measures the design firm can take to implement effective documentations and communication practices to reduce your risk to costly claims and client disputes.