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Episode 16: Tools of the Trade: PAKIKIRAMDAM
How do you connect deeply with your customers? How do you know what they are sending? This Filipino value, PAKIKIRAMDAM, is a tool to use for empathy.
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By Lana JelenjevHow do you connect deeply with your customers? How do you know what they are sending? This Filipino value, PAKIKIRAMDAM, is a tool to use for empathy.