In this episode, I talk about business wisdom from the Scriptures, and I bring out Ecclesiastes 3:1 - 8, which is a well known passage that basically tells us that there is a time and place for everything.  I make the following points:

• Sometimes we need to stand our ground in time of conflict with a customer.  The customer is not always right.
• Sometimes we need to yield even if the customer is not all the way right for the sake of preserving the long term relationship.
• Knowing which way to go is a judgment call to be taken on a case by case basis.