Carolyn and Seth talk with CompTIA Chief Innovation Officer Nate Garner about the latest trends in software development. There are far more companies performing software development than there were in the days of packaged software, and there are many challenges in building a efficient software practice. As businesses work on assembling the right skills and changing organizational behavior, they can leverage software for improved automation and customization.

The Career Spotlight segment focuses on Daniel, who is starting a tech career as an IT support specialist. Increasingly, IT support is becoming an entry point on a pathway to software development or DevOps.