Lana discusses some of the key factors to effectively communicating both inside and outside of conflict. She talks about how we have to pick our battles accordingly so that we can adjust the stressors in our lives that we have control over, instead of allowing our problems to build up and overwhelm us. Lana talks about what it truly means to listen and understand someone versus just being an ear with little to no regard for the person we are speaking to, or their words. We learn how intentional or unintentional mistakes can still be treated the same when the overall solution begins with an apology. We get some tips on how not to apologize as well as how to do so properly. Hear how Lana breaks down 8 effective ways to enhance our communication strategies.

Podcast Instagram: instagram.com/whiskeyandlemonpodcast

Podcast Website: whiskeyandlemon.com

Lana’s Instagram: instagram.com/heylanamercedez

Lana’s Website: lanamercedez.com

Resources:

www.inc.com/lolly-daskal/the-right-wrong-way-to-apologize-why-it-matters.html

www.forbes.com/sites/amyanderson/2013/05/01/admitting-you-were-wrong-doesnt-make-you-weak-it-makes-you-awesome/?sh=70246757376b