Success requires more than traditional skills & intelligence (IQ).  This is true of leaders, managers and every member of the workforce.  Each person needs to deal with the emotions related to their work, both their own and others.  This is where the concept of Emotional Intelligence (EQ) comes in.  

Originally coined by two American psychologists, John Mayer & Peter Salovey, research in over 200 companies and organizations worldwide suggests that about one third of the difference in job performance is due to technical skill and cognitive ability while the remaining two thirds is due to emotional competence.  In top leadership positions, over four fifths of the difference is due to emotional competence!    

In this podcast, Mark Smith & Helen Frewin explore the four key components of EQ; Perceiving Emotions, Using  Emotions, Understanding Emotions & Managing Emotions.  

As always, you can find loads of free resources on our website or Pay as You Go tutorials in our online store:  

http://www.totem-consulting.com/ 

http://www.totem-consulting.com/online-learning-store/  

And our podcast can be found on most mainstream platforms too, including Spotify & Apple Podcasts.  

https://open.spotify.com/show/1wTd7m3g1fcJoWjiSqTBuI 

https://podcasts.apple.com/podcast/id1507293934  

Have a great day everybody!