The Appledore Research Podcast

Episode 17 - What's next for CX? With CSG


Listen Later

"Customer Experience" is an endlessly evolving term in telecom, with new technologies and situations creating ever-increasing expectations for telcos to meet. What are the latest trends and techniques available to operators in their pursuit of that NPS-boosting "excellence in customer experience"? John Abraham returns with guest Chad Dunavant, Chief Strategy Officer at CSG International. Robert Curran hosts.

Hosted on Acast. See acast.com/privacy for more information.

...more
View all episodesView all episodes
Download on the App Store

The Appledore Research PodcastBy Robert Curran


More shows like The Appledore Research Podcast

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

225,496 Listeners

The Rest Is Politics by Goalhanger

The Rest Is Politics

3,028 Listeners