*Unfortunate technical circumstances have led to us losing the first segment of this episode. We sincerely apologize, and promise you that it was very good.*

With every aspect of your life being online these days, your reputation is as important as ever. Especially if you're a business owner. A big loss of business could be just one star away. Rick McNeely from OperationReputation.com joins the crew and special guest host Ron Corning to talk about just how you can keep those five sparkling stars shining bright. Also stay tuned for a very special announcement at the end! It's 100% listener satisfaction on this new episode of Second Shot!