Andrew Belter and William Schmidt discuss some recent topics of concern for Low Income Taxpayer Clinics.  For one, Andrew brings up the difficulties with regard to reaching the IRS on the phones to get help for clients.  Both Andrew and William talk about their recent attempts to find assistance for clients by calling the IRS.  Then, William brings up the LITC grant report.  That leads to a discussion of the difficulties in tracking data for the grant report and some tips in order to gather that data in an easier manner.