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Episode 18: Communicating With Confidence & Credibility with Shanthi Cumaraswamy Streat
Send us a text
I’m joined by Shanthi Cumaraswamy Streat who is a Business English and Communications Coach. Shanthi helps senior business professionals become their confident selves when communicating in English at work.
She believes that instead of learning even more words, perfecting your grammar or trying to speak without pausing (is that even possible!?), you can communicate more effectively and confidently with the English you already have.
Before becoming a language coach, Shanthi spent 20 years in the corporate world of finance and was surprised to see that the coursebooks used in Business English classrooms were so far removed from her clients’ day-to-day experiences.
That’s why she developed her own signature approach to teaching effective communication in business English which she uses to help her clients feel comfortable and confident to apply for those senior positions, participate in meetings, present to key stakeholders and showcase their expertise.
Our conversation focuses around 3 key questions:
Firstly, what does it mean to communicate confidently and credibly?
Secondly, we discuss what the main challenges are for professionals speaking English as a foreign language in terms of their confidence and credibility?
And finally, Shanthi shares how you can develop your confidence in communicating at work with some practical tips, so please stay until the end.
Through this episode it’s clear that the responsibility of communication should not be left to just one person. Shanthi and I believe it is a joint responsibility shared by the listener and speaker regardless of the level of English language spoken.
Resources to explore:
Articles
Persuasive Communication
Empathy is the most important leadership skill
On Psychological Safety for Non-native speakers.
https://www.forbes.com/sites/darrenmenabney/2021/03/09/how-native-english-speakers-can-create-more-inclusive-global-teams/?sh=1183d2f4ad96
How native speakers can create more inclusive global teams
3 Tips for presenting in English when you’re a non-native speaker
Book
Tips of the Tongue - Top tips for NNS
Connect with Shanthi:
LinkedIn: https://www.linkedin.com/in/shanthicumaraswamystreat/
Email: [email protected]
Website: englishwithatwist.com
Connect with Lisa:
LinkedIn: https://www.linkedin.com/in/lisasing/
Email the host:
Lisa:
Support the show
https://www.sixcomms.org/
View all episodes
By Lisa PartridgeSend us a text
I’m joined by Shanthi Cumaraswamy Streat who is a Business English and Communications Coach. Shanthi helps senior business professionals become their confident selves when communicating in English at work.
She believes that instead of learning even more words, perfecting your grammar or trying to speak without pausing (is that even possible!?), you can communicate more effectively and confidently with the English you already have.
Before becoming a language coach, Shanthi spent 20 years in the corporate world of finance and was surprised to see that the coursebooks used in Business English classrooms were so far removed from her clients’ day-to-day experiences.
That’s why she developed her own signature approach to teaching effective communication in business English which she uses to help her clients feel comfortable and confident to apply for those senior positions, participate in meetings, present to key stakeholders and showcase their expertise.
Our conversation focuses around 3 key questions:
Firstly, what does it mean to communicate confidently and credibly?
Secondly, we discuss what the main challenges are for professionals speaking English as a foreign language in terms of their confidence and credibility?
And finally, Shanthi shares how you can develop your confidence in communicating at work with some practical tips, so please stay until the end.
Through this episode it’s clear that the responsibility of communication should not be left to just one person. Shanthi and I believe it is a joint responsibility shared by the listener and speaker regardless of the level of English language spoken.
Resources to explore:
Articles
Persuasive Communication
Empathy is the most important leadership skill
On Psychological Safety for Non-native speakers.
https://www.forbes.com/sites/darrenmenabney/2021/03/09/how-native-english-speakers-can-create-more-inclusive-global-teams/?sh=1183d2f4ad96
How native speakers can create more inclusive global teams
3 Tips for presenting in English when you’re a non-native speaker
Book
Tips of the Tongue - Top tips for NNS
Connect with Shanthi:
LinkedIn: https://www.linkedin.com/in/shanthicumaraswamystreat/
Email: [email protected]
Website: englishwithatwist.com
Connect with Lisa:
LinkedIn: https://www.linkedin.com/in/lisasing/
Email the host:
Lisa:
Support the show
https://www.sixcomms.org/