Transportation & Logistics

Episode #18 Dispatching Trucks for the '99 into 2000 with Tawana Randall


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The Transportation & Logistics Clubhouse welcomes Gold Star Logistics founder Tawana Randall to discuss dispatching in today's market. 12.29.2021

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Intro/Outro Music Shoutout:
Positive Hip-Hop by MaxKoMusic | https://maxkomusic.com/ Music promoted by https://www.chosic.com/free-music/all/ Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) https://creativecommons.org/licenses/by-sa/3.0/0:00 Intro and background
5:40 Other services Gold Star Logistics offer
7:07 Gold Star Logistics number of fleet and dispatchers and dispatcher training
15:20 Highest paying load she has ever booked
17:49 Her favourite type of equipment to dispatch
20;13 Her work schedule and routine
23:07 Best time (of day) to book loads
23:33 Does Gold Star logistics dispatch local box-trucks?
28:08 Percentage of loads from load boards vs percentage of loads from shipper direct contact
28;58 Relationship building, and why drivers must be good advocates for their dispatchers
32:04 Agreements to have in place to avoid back solicitations
35:38 Is there an MC number that a dispatcher could use when building business from the ground up as opposed to a one-off spot load?
37:44 Safeguards to ensure in payment clauses
41:47 Importance of reading through a Broker Carrier Agreement (BCA)
45:16 Accidents during dispatching and handling the aftermath
47:43 Colorado accident and if it has affected Gold Star's business
52:38 Leading Ladies of Logistix and how it has impacted her life
54:50 Question from audience on Dedicated Contracts
57:17 Advice on finding box truck markets
1:00:01 Port work. Does Gold Star handle port work?
1:01:46 Additional certifications for dispatchers that make them attractive to brokerages
1:05:08 Closing remarks and handles to follow to reach Gold Star
1:10:07 Outro

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Transportation & LogisticsBy @TransportationandLogistics