For this episode of Star 42 we welcome The Pope of ServiceNow - Chris Pope - as we cover a wide range of topics, including the history of ServiceNow, the evolution of the platform, reflections on the Knowledge conference, the role of build partners, platform fundamentals, the shift in audience and user experience, UI builder and workspace transition, Project ARC and local AI, Jace's experience at the Knowledge conference, and the importance of community in ServiceNow. The discussion also delves into Jace's recognition and experience at the conference, highlighting the significance of the ServiceNow community and the people within it. The conversation delves into the theme of community-driven innovation, highlighting the motivation behind creating solutions for the greater good. It also explores the challenges and impact of event participation, shedding light on the dynamics of partner collaboration and the significance of Impact Certification in driving success.

Takeaways

• ServiceNow Community
• Knowledge Conference
• Project ARC Community-driven innovation
• Challenges of event participation

Chapters

• 00:00 Introduction and Humor
• 05:04 Reflections on Knowledge Conference
• 10:32 UI Builder and Workspace Transition
• 19:10 Discussion on Project ARC
• 26:02 Importance of Community in ServiceNow
• 53:04 Partner Collaboration and Impact Certification