The New World of Work Podcast

Episode 19 - People Analytics & Measurement


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What is the effectiveness of HR? What value are they adding to the organization? They do a bunch of back room administrative work & nebulous soft skills stuff. There is no dollar and cents rigor to HR work. In the hit NBC TV Show, "The Office", Steve Carrell runs his office like a family, except for one guy. The one guy he hates is the HR guy because he holds back progress & Operational Excellence. HRIS Systems Providers are adding to it, an HR Analytics Platform. This is fast becoming one of the critical elements of The Digital Age for Employers and its HR Functions. More and more of them are including AI in that software. Some examples of HR metrics are: Revenue over Employee, Span of Control, HR Staffing, Budgeted Benefit Burden Rate, Compensation & Benefits Dollars per each Revenue Dollar.

“The Top Three Functions of HR Analytics Dashboards are 1) Monitor Human Capital, 2) Help HR Perform Better, & 3) Tackle Problems Ahead of Time.”

“Trust, but Verify. We want to trust our Remote Staff to do the right things, but we can later verify that the project worked in the way we expected it to happen. If not, then, how do we fix this moving forward. And, we have to balance that with Tyranny of the Metrics. We don't want to get so involved in them that we don't just push this button, fire this person. Instead, these metrics should guide our People Leadership activities.”

“What role does People Leadership have to do with HR Analytics? It gives you the data to see how effective you are in People Leadership. So, instead of dumping the people, it says, find out where you can concentrate on and improve the ever-increasing value of the worker. The End Game is not to get rid of People and increase Automation. It is to increase the value of the People.”

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Watch on YouTube: https://youtu.be/j4tNZCT5yVo

Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5

Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248

#HR, #HRAnalytics, #Dashboards, #HRIS, #PeopleAnalytics, #Metrics, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership

Website – www.NewWorldPeopleSpecialists.com

YouTube Channel - https://www.youtube.com/@emergingleadershipbrand

Audio Library Credits

Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library

The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers

CLICK HERE TO PURCHASE!

https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283

Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez

Special Thanks to those at Routledge for their support!

Meredith Norwich and Routledge Business & Economics

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The New World of Work PodcastBy William Garrison