In this episode of the Customer Strategy Podcast, I'm talking with Ruben Rabago, Chief Customer Officer at Intellum, and Greg Rose, Chief Experience Officer at Intellum.

Intellum is combining Customer Experience and Education to help large brands and fast-moving companies achieve the business outcomes that really matter.

Ruben just joined Intellum as CCO a week before recording this episode so we got to dig into what the short-term and long-term goals look like for a new CCO joining an organization.

If you have ever been curious about the role of a CCO, you are going to enjoy this episode.