Ellie Fordyce, Chief People Officer at Westerra CU talks about Implementing Cultural Change in an Organization. Highlights include: defining culture; it’s a complex process; employee engagement is a must; research is important and it’s necessary to stay ahead of the curve. Ellie has been in the mortgage industry for over 10 years in the areas of human resource strategies, leadership development and she is responsible for driving successful implementation of culture change initiatives. She has a Master’s degree in Professional Studies in Organization Development & Change from Penn State. You will want to hear Ellie’s insightful comments on this very important topic.