Cooperation not isolation.In this episode we're joined by Abby Hammer, Chief Customer Officer at Churn Zero, who discusses the importance of product and customer success teams being joined at the hip when it comes to servicing their clients' needs. Also...

Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero

Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success &amp; Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success &amp; Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently &amp; effectively. Welcome to Churn Hacking.

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Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success & Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success & Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently & effectively. Welcome to Churn Hacking.

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Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero

Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero