Roberta chats with social program officer Cecilia Rossander about the programming offered at William Head Federal Institution, such as William Head On Stage (WHOs). Together they discuss how being involved in theatre and other community-based programs can bring self-worth and confidence to the residents at correctional institutes, preparing them for their lives, their work, their communication and their callings. This is validated in interviews with two residents from William Head who participated in a radio play over the pandemic.

Roberta also requests more written and audio submissions from the residents with respect to their Acts of Kindness stories.