In this episode of Wake Up HR, Dan Kaplan interviews Christina Schelling, Senior Vice President and Chief Talent Officer at Verizon. Christina shares her unique career journey from the CIA to corporate HR, highlighting the lessons learned in predictive analytics, team dynamics, and the importance of mentorship. She discusses the challenges and strategies in navigating the return to office during the pandemic and the transformative role of AI in talent management at Verizon. Christina emphasizes the need for a human touch in the age of AI and the importance of leadership development in preparing for the future of work.