Understanding the human experience is key to driving value in business.  For companies in any industry, achieving strategic goals and driving business outcomes centers on understanding what customers, employees, and other key stakeholders want and responding in the right moment. In this episode we explore how companies can leverage experience management – by linking experience feedback to business operations to drive value. Our guest is Aditi Chhaya, the Global Head of the Experience Management Engineering team. She is passionate about the role of experience in reimagining business and ultimately in helping customers connect the dots from the Vision to Value.   Follow Aditi on LinkedIn and Twitter.