Greg and Stephen discuss chapter 2 of the book “Customer Satisfaction”, this time looking at the benefits that businesses can get from focussing on customer satisfaction.
 
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Greg and Stephen discuss chapter 2 of the book “Customer Satisfaction”, this time looking at the benefits that businesses can get from focussing on customer satisfaction. https://s3.eu-west-2.amazonaws.com/tlf-public-assets/podcasts/ep2.mp3

Greg and Stephen discuss chapter 2 of the book “Customer Satisfaction”, this time looking at the benefits that businesses can get from focussing on customer satisfaction.
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<a href="https://s3.eu-west-2.amazonaws.com/tlf-public-assets/podcasts/ep2.mp3" rel="noopener noreferrer">https://s3.eu-west-2.amazonaws.com/tlf-public-assets/podcasts/ep2.mp3</a>

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Episode 2: Customer Satisfaction Ch. 2

Episode 2: Customer Satisfaction Ch. 2