<p>In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48</p>

In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48

Episode 2: Dealing with Difficult Patients:

TrendsMD
Welcome to TMLT’s podcast series that explores growing issues within the health care, technology, and medical liability arenas. Hosted by Tony Passalacqua of TMLT, TrendsMD attempts to bring greater focus to issues that face the health care community in Texas and beyond. We also identify industry trends and help policyholders navigate their medical liability coverage. Our episodes are dedicated to educating medical and administrative personnel on technology-based themes, including telemedicine and cyber security risk management. Email your questions to anthony-passalacqua@tmlt.org.

Technology

TrendsMD Welcome to TMLT’s podcast series that explores growing issues within the health care, technology, and medical liability arenas. Hosted by Tony Passalacqua of TMLT, TrendsMD attempts to bring greater focus to issues that face the health care community in Texas and beyond. We also identify industry trends and help policyholders navigate their medical liability coverage. Our episodes are dedicated to educating medical and administrative personnel on technology-based themes, including telemedicine and cyber security risk management. Email your questions to anthony-passalacqua@tmlt.org.

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Episode 2: Dealing with Difficult Patients:

Episode 2: Dealing with Difficult Patients: