Gartner defines IT Democratization as empowering "non-IT workers to select, implement, produce and custom fit their own technology." Embracing this trend frees up time and resources for IT teams and equips business users with the power to be autonomous and innovative. However, without proper guardrails in place, IT democratization can lead to Shadow IT. Jitterbit's Will Au, VP of Engineering Services, discusses how low-code application platforms help organizations adopt IT democratization while mitigating the risks of Shadow IT.