<p>Take a dive into the original research around customer effort and learn where the concept came from and why the team decided to study it.</p>

Take a dive into the original research around customer effort and learn where the concept came from and why the team decided to study it.

Episode 2: Origins of Effort

Learn about how to use the data in your customer conversations to drive improvements to the customer experience. We discuss AI-powered conversation analytics to drive real business change that improves the customer journey, removes customer effort, and enhance overall business improvements. Visit tethr.com for more information.

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Episode 2: Origins of Effort

Episode 2: Origins of Effort