Design Accents

Episode 2. Sander Zelck: Masterclass on empathy


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Sander Zelck is a human-centred designer in the world of services and strategies. As a researcher at the University of Antwerp he dove deeper in field of Product Service System Design and later worked at Design Studios Achilles Design and Studio Dott as Service Designer. Sander has a warm and human perspective on the craftmanship called "Design".


Bibliography:

  • Double Diamond https://www.designcouncil.org.uk/our-resources/framework-for-innovation/
  • "We shape our buildings; thereafter they shape us" (Winston Churchill, 1943) https://www.parliament.uk/about/living-heritage/building/palace/architecture/palacestructure/churchill
  • gedragenheid https://www.encyclo.nl/begrip/gedragenheid
  • Vanhooydonck, A., Caers, T., Parrilla, M., Delputte, P., & Watts, R. (2024). Achieving High-Precision, Low-Cost Microfluidic Chip Fabrication with Flexible PCB Technology. Micromachines15(4), 425. https://doi.org/10.3390/mi15040425
  • Birgit Mager https://www.service-design-network.org/community/birgit-mager-sheher-4178
  • Active listening https://wayne.edu/learning-communities/pdf/becoming-active-listener-13.pdf
  • Tolkien, J.R.R. The Hobbit, or, There And Back Again. George Allen & Unwin, 1937
  • Paul Amadeus Dienach (2016). Chronicles From The Future: The amazing story of Paul Amadeus Dienach (edited by Achilleas Sirigos)
  • Visual thinking and visual doing
  • Joey Zeledón (2018). Touchy Feely: An Exploration of Emotional Ergonomics to Help Foster Empathy for Human-Centered, Inclusive Design
  • Marc Stinkdorn (2018). This is Service Design Doing
  • Louise Downe (2020). Good Services: How to Design Services that Work
  • IDEO https://designthinking.ideo.com


Music composition and sound design:

Gonzalo Cuestas

Tracks:

-In Between And Beneath The Earth.
-Everything Will Be Cleansed By Water.
-Life Will Arise Like The Wind.


Graphic Design:

Antonina Kozlova

...more
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Design AccentsBy Aleksandra Sviridova and Alberto Iberbuden