Brought to you by ProServeIT - Unlock your organization’s digital future | Advica Health - Life is complicated. Healthcare shouldn't be.

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Eric Sugar is the President of ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Kevin Brady, President of Advica Health, a outstanding healthcare navigation service which allows members to access an independent appraisal of their health needs and circumstances in a timely manner.

In today’s podcast episode, we discuss:

• Reducing the complexity of technology for businesses

• Advica’s business challenges

• Aligning your business needs to your technology roadmap

• Building the technology "as you need it"

• Impact of technology transformation on organization and its workforce

• The power of referral marketing

In this episode, we cover:

(00:00) Introduction

(00:44) Advica's origin

(04:05) Advica's business challenges (customer communication, data protection, access to information for employees and patients)

(08:30) Making technology more approachable

(10:40) Technology as the "bridge"

(12:16) Supporting your organization through its digital transformation journey

(15:17) Key highlights of Advica's technology journey

(19:04) Tips for healthcare companies to use their technology effectively (for CEOs and Executives)

(21:56) Sleep and digital screens (Health tip)

Referenced:

• Employee health and technology: https://www.mckinsey.com/industries/life-sciences/our-insights/using-digital-tech-to-support-employees-mental-health-and-resilience

• Technology roadmap creation: https://www.proserveit.com/technology-roadmap-lite

• Digital transformation: https://www.proserveit.com/blog/how-to-accelerate-digital-transformation-in-your-organization

• It’s Never Too Late To Be Healthy book: https://advicahealth.com/its-never-too-late-to-be-healthy/

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit proserveit.substack.com