Empathy, the ability to accurately experience another person’s internal world, emotional pain, and inner conflicts, is the cornerstone of my work as a User Experience Designer and Researcher. It’s also vital to how we connect with others, how we run our businesses, and even how we show up in the world. In this episode of the Dream + Thrive podcast, we discuss why this soft skill can help you attain a competitive advantage to connect, grow your business, and form deep relationships with the people in your life.