Is your business prepared for the next big crisis?

The utility companies in Texas are learning about preparedness.

2020 taught us all that we need to be prepared: for global pandemics, for social unrest, for changing economic environments.

David Obert is Vice President of Property Technology Solutions at Xactware.

Finding a “better way” to provide service is the premise behind this technology company.

Here how a company that focused on contracts shifted to new verticals including insurance, remodeling and mortgage default servicing verticals.

Preparedness. Why is business preparedness so important, especially in 2021?

Enter 2020  . . . that’s why it's so important.

Are you ready for all issues that will hit your business? Don’t be surprised by unforeseen issues. Be prepared.

Businesses can learn a lesson or two from biology and nature. Biological concepts are important when discussing preparedness.

For instance, heterogeneity is a concept that businesses can learn from. Take the cactus:  The cactus is just fine during the day as it's built for that, but those flowers, it protects so that when, when the time is right, it can open those flowers back up in the evening. it can be pollinated by bats and things like that.

Your business very similarly should be prepared. Consider diversification. We should look at ways to enhance our businesses so that we can be ready with for these harsh times with alternatives.

When one side of our business slows down, we should pick up on the other side so that we can maintain some semblance of continuity with our businesses.

How do you decide what project to focus on at any given time?

Make sure you have a process to focus on specific issues.

Can you identify any low-hanging fruit?

Where can you make the most impact?

How can you get ready (PREPARE) for an influx of business?

How can you improve our customers their livelihood?

How can you ultimately help them make more money in the long run?

Businesses always have time to prepare, with the right process, for things to come.

Is business/revenue diversification is more important as a strategy in 2021 than the past?

Business/revenue diversification is always important. I think, I think is it, is it more important now than, than in the past? I would say no, just because it should have always been important.

What is the biggest challenge you have had with your specific business role in the last few months? And how are you overcoming it?

Pivoting a business strategy. Diversifying your business.

https://collinharbour.com/