What’s the difference between coaching and training? Why are coaching skills so valuable in MLM organizations? How can coaching empower your sales force and boost retention? What is a coaching culture and how can you create one at your network marketing company? Nicki Keohohou, founder of the Direct Selling World Alliance, joins guest host Nancy Tobler to answer these questions. Nicki has been teaching coaching skills to direct sales distributors, leaders, corporate employees, and executives for 17 years and we are proud to have her voice back on our show.