Welcome to another episode of Impact Weekly! In this special 20th episode, we're bringing you the best advice from our previous episodes in a condensed version, so you can cherry-pick the advice you need right away. We received feedback from our listeners that they would like to fast track to the best advice, and we listened. Whether you're feeling overwhelmed at work or just looking for new ideas to bring back to your job, we've got you covered. 

Episodes being summarized:
* NRR as the main KPI
* When is it over?
* QBRs in Customer Success Myths and Alternatives
* The Customer Onboarding Dilemma part II
* Customer Success Evolution Balancing Ownership and Specialization

Do you want more of this? Check out Impact Academy for interactive Customer Success training programs. https://www.impactdemy.com/

Do you have a question you want us to answer? Submit it here.