Fastener industry 50 year veteran and Goebel Fasteners national sales manager Sam Underwood explains what makes a great distributor (14:29). Will Snyder of WTC Business Technology Services on the fallout from the Cloudstrike internet outage snafu (1:29:54). Birmingham Fastener & Supply CEO Brad Tinney joins Mike McNulty on the Fastener News Report to review the sudden dip in the FDI (42:09). On the Fastener Training Minute, Carmen Vertullo puts a pi R squared equation to use (1:14:12). Eric tries to convince Brian to hand out more pens.