Brandon and I first crossed paths when he was my auditor back in   2007. Pretty sure it was my worst   audit in my career and yet, I couldn't help but still like him as he's one of   the friendliest and approachable people I've ever met. Next to some Cinemark executives, Brandon   is probably one of the most recognizeable faces (or at least voices) within   the company as he played a part in many of the training initiatives over the   past ten years. It was a real pleasure   listening to him share his path and why he loves what he does. 

Karen   Isn't Always Right is here to not only commiserate with anyone serving   customers and guests on a day to day basis, but to also provide sympathy,   empathy, and ultimately - guidance to those in need of a sounding board for   anyone experiencing challenging customers. While the "Karens" of   the world may cause stress and in some cases, even PTSD, our mission is to   provide relief by way of showing you that you're not alone, giving real world   advice, and helping you find a balance between doing the right thing for your   customers, your organization, and the right thing for YOU. Fyi, we're still fine tuning our   production skills, so please be patient. We promise we're going to keep   improving!!