In this Season 2 premiere episode, Don, Kirk, and Shawn sit down to talk about the progression of communications in the utility space. The group welcomes special guest and Changing Energy super-fan, Kristie Aldridge, Vice President of Strategic Communications & Marketing at North Carolina's Electric Cooperatives. Maria, Wake Electric's Communications Assistant, joins in to help interview this week’s guest. The group discusses the evolution of member expectations, communicating during outages and educating consumers about the energy transition. Warning: This episode contains lighthearted banter about the food quality of Wendy’s. Our apologies to all Wendy's fans.