Senior living and long-term care providers are facing a more complex and aggressive litigation environment than ever. In this episode of Risk Insights: Senior Living and Long-Term Care, host Tara Clayton sits down with senior care litigation partners John Hall Jr. and Drew Graham of Hall Booth Smith to unpack what's driving today's claims trends and why these cases are uniquely challenging, blending medical realities of aging with emotionally charged narratives in court.

Drawing from their book, Aging Accusations and Accountability, Hall and Graham share practical, defense-minded strategies for narrowing the gap between what care actually looks like inside a community and how it's later portrayed in investigations, regulatory findings, and the courtroom. From documentation and early claim investigation to addressing corporate structure head-on, they outline how providers and their partners can better prepare and reflect full picture of the care delivered.