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Episode 21 - Nathalie Larue, Senior Vice President, Personal Services, Desjardins Group
Desjardins EVP Nathalie Larue shares how empathy, AI, and member-first values are transforming digital banking. Watch the full Banking on Innovation episode.
In this episode of Banking on Innovation, Nathalie Larue, EVP and Head of Personal Banking at Desjardins Group, joins Jody Bhagat, President of Global Banking at Personetics, for a compelling conversation on how to bring the human touch to digital banking.
Desjardins is North America’s largest financial cooperative, serving nearly 8 million members. As digital transformation accelerates across the industry, Nathalie shares how Desjardins is staying true to its values—using tools like Alvie, their new AI-powered virtual assistant, to offer personalized support that builds trust and empowers members.
Visit our website – https://personetics.com
Follow us on LinkedIn – https://www.linkedin.com/company/personetics
Like us on Facebook – https://www.facebook.com/Personetics
Join the conversation on Twitter – https://twitter.com/personetics
View all episodes
By Personetics Technologies LtdDesjardins EVP Nathalie Larue shares how empathy, AI, and member-first values are transforming digital banking. Watch the full Banking on Innovation episode.
In this episode of Banking on Innovation, Nathalie Larue, EVP and Head of Personal Banking at Desjardins Group, joins Jody Bhagat, President of Global Banking at Personetics, for a compelling conversation on how to bring the human touch to digital banking.
Desjardins is North America’s largest financial cooperative, serving nearly 8 million members. As digital transformation accelerates across the industry, Nathalie shares how Desjardins is staying true to its values—using tools like Alvie, their new AI-powered virtual assistant, to offer personalized support that builds trust and empowers members.
Visit our website – https://personetics.com
Follow us on LinkedIn – https://www.linkedin.com/company/personetics
Like us on Facebook – https://www.facebook.com/Personetics
Join the conversation on Twitter – https://twitter.com/personetics