Shawn Kanungo is an entrepreneur, disruption strategist and keynote speaker. He has been recognized globally for his work in the innovation space after 12 years working at Deloitte. He is a practitioner who has worked hand-to-hand with hundreds of organizations on their journey to digital transformation. Shawn has adopted the concepts of voice technology, behavioural economics, user-centered design, crowdsourcing and artificial intelligence to help create world-class client experiences.