Contents of our information page: Introduction Background The Basics A Few Stories from the Front Lines! Books We are Reading Conclusion This week we are talking customer service in your library: the good, the bad! Patrons, customers, or whatever you call those people who use your services, are the heart of it all – … <a href= "https://libraries.blubrry.com/2017/10/12/episode-210-customer-service/" class="more-link">Continue reading Episode 210 Customer Service →</a>

Contents of our information page: Introduction Background The Basics A Few Stories from the Front Lines! Books We are Reading Conclusion This week we are talking customer service in your library: the good, the bad! Patrons, customers, or whatever you call those people who use your services, are the heart of it all – … Continue reading Episode 210 Customer Service →

Contents of our information page: Introduction Background The Basics A Few Stories from the Front Lines! Books We are Reading Conclusion This week we are talking customer service in your library: the good, the bad! Patrons, customers, or whatever you call those people who use your services, are the heart of it all – … <a href="https://libraries.blubrry.com/2017/10/12/episode-210-customer-service/" rel="noopener noreferrer">Continue reading Episode 210 Customer Service →</a>

Episode 210 Customer Service

Libraries are amazing places! The work library people do is so wide-ranging, it can be hard to keep up on the latest news. We are here to help. Each episode, we focus on one area of library work, discuss library news stories, recommend some books, and share a Spotlight Library that is doing some interesting work.

If your image of libraries is dominated by crabby old women who shush you, or places where they scowl when you take books home - you are in for a big surprise. Libraries are the jewels of their communities, and doing all sorts of amazing things every day! Books are the backbone of any library, and there is so much more to do and to use. Service to every member of their community means searching out and connecting with the needs of a lot of different groups. No matter what your interests, there is a library out there for you!

Listen to us talk about some of the great things happening in libraries today!

Education

Arts

Books

Libraries are amazing places! The work library people do is so wide-ranging, it can be hard to keep up on the latest news. We are here to help. Each episode, we focus on one area of library work, discuss library news stories, recommend some books, and share a Spotlight Library that is doing some interesting work. If your image of libraries is dominated by crabby old women who shush you, or places where they scowl when you take books home - you are in for a big surprise. Libraries are the jewels of their communities, and doing all sorts of amazing things every day! Books are the backbone of any library, and there is so much more to do and to use. Service to every member of their community means searching out and connecting with the needs of a lot of different groups. No matter what your interests, there is a library out there for you! Listen to us talk about some of the great things happening in libraries today!

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Episode 210 Customer Service

Episode 210 Customer Service