Francis Kong: Inspiring Excellence

Episode 218: Know Your Customers


Listen Later

What if your customers aren’t just evolving—but fundamentally changing? In this episode, we unpack Mark Schaefer’s bold take on AI’s impact on human behavior, trust, and decision-making. As algorithms shape what we see, think, and feel, the real marketing edge shifts from persuasion to authenticity. Are you ready to meet the new human—and earn their trust?

...more
View all episodesView all episodes
Download on the App Store

Francis Kong: Inspiring ExcellenceBy Success Options Inc.