Amber Hicks is the very first Certified OOUX Strategist to be on the podcast. She was an elementary school teacher before changing careers to become an OOUX Designer for Norfolk Southern. In this episode of the podcast, Sophia and Amber talk about how OOUX gives you the tools to iterate on literally anything, how using storytelling can help you get buy-in more quickly when selling clients and engineers on the intention behind your designs, and whether or not we should be teaching UX to third graders. Enjoy!