For many people, their first experience with a library came as they stepped on to a bookmobile.

For Sherry Stevens, the longtime manager of the Sno-Isle Libraries Library on Wheels service, that means she is connected to thousands of these memorable moments.

In this episode, “Check It Out!” podcast co-hosts Ken Harvey, Cindy Tingley and Paul Pitkin chat with Stevens and share their own takeaways from the conversation such as:

• Library on Wheels also included a books-by-mail program for customers who can’t otherwise use library services.
• In addition to a traditional bookmobile, Sno-Isle Libraries also operates a “cart-hauler” service that brings carts of library material to more than 120 locations such as child development centers across Snohomish and Island counties.
• Where the Sno-Isle Libraries Bookmobile goes, so does enhanced Wi-Fi service available to customers during the stop.
• At cart-hauler stops, library staff members bring along a Wi-Fi hotspot to enable online ordering and other customer services.

Stevens also tells a heartwarming story of a customer of Chinese background who was all smiles when he realized Bookmobile staff made a special effort to bring books in Chinese for him.