In episode 22 of The Visible Workplace, Dr Tom Rolley celebrates a new surfboard acquisition!He then moves to solving work inefficiencies using Magic Boards.Annabel has been dealing with an inefficient template, and Tom discusses how clear improvements in the workflow can be made using the MagicBoard Method.By making the steps visible in work processes, a tedious copy-paste task can be optimised at multiple levels - first to get the task done most effectively and then at a higher level using asset thinking to improve the process further.What was a 3-hour process has been reduced to 60 minutes or even 10 minutes or less with the improvements in workflow.While this saves money for the business, perhaps more importantly, it reduces team member frustration than being forced to do inefficient and unrewarding work.In a workforce with low unemployment, refusing to improve poorly optimised work is a risk for good people moving to better workplaces!