Building a high performance organization requires more than just putting good technologies and practices in place for developing and delivering product, it requires the right culture as well. In large organizations, this often means changing the culture. At the heart of that is people, so it's natural that Human Resources will get involved, hopefully sooner rather than later.

To discuss these topics, we bring back Joe Militello for the second time to discuss how Pivotal thinks through HR and the consultative work our team has been doing on these topics. His framing that I really liked relates to his summary of what HR does: improving "the experience of our employees and candidates.” We go over some best practices for transforming how HR operates and give a little peek into how Pivotal manages employee's experience.